Health Workers Burnout During COVID-19 Pandemic in Indonesia: Prevalence and Consequences

Dewi Sumaryani Soemarko, Ray Wagiu Basrowi, Levina Chandra Khoe, Marsen Isbayuputra

Abstract

Objective: This study aims to understand the prevalence and factors affecting burnout syndrome among health workers in Indonesia.

 

Method: A cross-sectional online survey using Google Form platform was disseminated to health workers. We used Indonesian version of Maslach Burnout Inventory (MBI) questionnaire to assess the three domains of burnout, i.e. emotional exhaustion, depersonalization, and personal accomplishment. 

 

Result: A total of 1,461 health workers from 33 provinces in Indonesia participated in this study. About 82% of health workers reported moderate level of burnout. High emotional exhaustion was experienced in 22.1% respondents, high depersonalization among 11.2%, and low personal accomplishment in 29.4%. Job category was associated with high level of emotional exhaustion (RR = 1.66, 95% CI = 1.27-2.16, p < 0.05) and depersonalization (RR = 1.51, 95% CI = 1.12-2.04, p < 0.05). Experience in treating COVID-19 patients was also associated with high level of emotional exhaustion (RR = 1.62, 95% CI = 1.21-2.15, p < 0.05) and depersonalization (RR = 1.55, 95% CI = 1.11-2.15, p < 0.05).

 

Conclusion: Moderate level of burnout syndrome was reported among health workers in Indonesia during the COVID-19 pandemic. This condition is related to job category, marital status, and experience in treating COVID-19 patients.

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